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Privacy Policy

This Privacy Policy is intended to inform about our treatment of the personal data of users and clients who visit the Website:

despiertoo is responsible for the processing of the personal data that you share through this website, which is why we have adopted the necessary security measures to receive your information in encrypted form and prevent third parties from accessing it.

We use your data for various purposes such as: managing your purchases through this website, answering your questions and, if you agree, sending you relevant information about our company or our products.

We will only share your data with transport service providers that help us in shipping our products, which comply with current legislation on data protection. 

Protection of personal data according to the LOPD

María Moreno, NIF 75169865T, (hereinafter "awake"), in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website:, are included in the specific automated files of users of the services of despiertoo.

The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and perform training, advice, and communication activities inherent to despiertoo.

These data will only be transferred to those entities that are necessary with the sole objective of complying with the previously stated purpose.

despiertoo adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons regarding the processing of personal data and their free circulation.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The user can exercise these rights by emailing: or at the address: Calle Jáudenes 4, 18001, Granada, Spain.

The user declares that all the data provided by him is true and correct, and undertakes to keep it updated, communicating changes to despiertoo.

Purpose of processing personal data

despiertoo will process your personal data collected through the Website:, for the following purposes:

1. In the case of contracting the goods and services offered through, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2. Sending requested information through the forms available on

3. Send newsletters, as well as commercial communications of promotions and/or advertising of despiertoo and the sector.

We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of these records must be completed, and it is impossible to achieve the stated purposes if this data is not provided.

Data retention

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and for the period for which legal responsibilities may arise for the services provided.


The processing of your data is carried out with the following legal bases that legitimize it:

1. The request for information and/or the contracting of services provided bu despiertoo, whose terms and conditions will be made available to you in any case, prior to a possible contract.

2. Free, specific, informed and unequivocal consent, as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept through a statement or a clear action affirmative, like marking a box provided for that purpose.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to respond to your request, making it completely impossible to provide you with the requested information or to carry out the contracting of the services.



As data processors, we have contracted transport service providers, having committed to comply with the regulatory provisions applicable to data protection, at the time of contracting.

In addition to transport service providers, the data will not be communicated to any third party outside despiertoo, except legal obligation.

Intellectual property rights

despiertoo is the owner of all copyright, intellectual and industrial property, "know how" and any other rights related to the contents of the website and the services offered therein, as well as the programs necessary for its implementation and related information.

Reproduction, publication and/or non-strictly private use of the contents, total or partial, of the website is not permitted without prior written consent.

Commercial communications

despiertoo will not send advertising or promotional communications by email or other equivalent means of electronic communication that have not previously been requested or expressly authorized by their recipients.

In the case of users with whom there is a prior contractual relationship,  despiertoo is authorized to send commercial communications referring to products or services that are similar to those that were initially contracted with the client.

In any case, the user, after proving his or her identity, may request that no more commercial information be sent to him or her through the Customer Service channels.

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